Will the delivery box show details of what’s inside?
Absolutely not! All our boxes are packed without any labels or packaging and every order is delivered discreetly, so even your delivery person won’t know what’s inside!
Do the condoms have an expiry date?
Yes! Every condom has a shelf life of 3 years.
Can you use reused condoms?
No. For health and safety reasons, all condoms are one-time use only.
Do thin condoms break?
All our thin condoms are put through the same level of rigorous testing with no compromises on safety.
Is it important to wear condoms every time?
It is always advisable to wear condoms to prevent pregnancies, sexually transmitted infections and HIV. However, no condom is 100% effective against all three.
Do I need to use lubes if I use a condom?
All our condoms are already lubricated but you can further improve the experience by using Durex’s range of lubes as most of them are compatible with the Durex condoms. You can learn more by reading the product information on the packaging.
What’s the difference between latex and non-latex condoms?
Latex condoms are made out of latex for a flexible fit. Non-latex condoms (such as our Durex Real Feel ) are made of polyisoprene and are a suitable option for those who may have a latex allergy. Rest assured that our non-latex condom option is made from technologically advanced materials to give you a sensational skin-on-skin feeling.
What’s the difference between silicone and water-based lubes?
Water-based lubes help make foreplay, sex, and even massage sessions super smooth while reducing dryness and are designed to keep sheets grease and stain-free. Silicone lubes provide lasting comfort and a naturally smooth experience. In fact, our Durex Real Feel silicone lubricant lasts 3x longer than our best-selling water-based lubricant and it doesn’t dry out so you can go on and on without reapplying. Head to the Durex Lubricants Page for more information.
Where can I contact the grievance redressal officer?
If you haven't heard from our customer care team at hello@durexindiawos.com for 7 days, we 1st would like to apologise for the inconvenience caused and you can write to our grievance officer at grievance@durexindiawos.com and they will get back to you within 48 hours.